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Frequently Asked Questions




How long will my order take?

If your order is in stock, we ship right away. Most people have their cell accessories within 4 - 7 business days. If your item is not in stock or is a custom order, it only takes about two weeks. We currently stock over 3500 cell phone accessories.

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Do I have to give my credit card over the Internet?

Celtoys Cell Phone Accessories Ltd. offers the most secure server software available so this is not a problem, but if you prefer, you can order on our toll free number. If calling please be aware that we are a wholesale cell phone accessory warehouse and the most knowledgeable person might be tied up with a customer and may need to call you back. Also, you can Email us with your questions that way we have time to give you the most knowledgeable answer.

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What credit cards do you accept?

We currently accept Visa and MasterCard.

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How do NiCD, NiMH, and LiIon cell batteries differ?

Ni-Cd: The Nickel Cadmium battery is the most durable battery on the market. These batteries are quick to charge, last for approximately 700 charge and discharge cycles, and work well in extreme temperatures. They do, however, suffer from "memory effect" if not completely discharged each cycle. "Memory effect" reduces the overall capacity of the battery, thus affecting its run time. If a battery is discharged to 30% and then recharged, for example, the battery will only charge to 30% of its capacity. If improperly cared for, a Ni-Cd battery can quickly deteriorate. Ni-CD cellular phone batteries are recommended for light use.

Ni-Mh: The Nickel Metal-Hydride battery runs almost 75% longer on each charge than Ni-CD batteries but only last for about 500 charge cycles. Ni-MH batteries, however, are resistant to memory effect. Made from non-toxic metals, Ni-MH batteries are also environmentally safe. Ni-MH cell phone batteries are recommended for medium to heavy usage.

Li-Ion: The Lithium Ion battery is lightweight and does not suffer from memory effect. The Li-Ion battery also delivers a higher run time average. Similar to Ni-MH technology, Li-Ion batteries have a life expectancy of 500 charge and discharge cycles. Li-Ion cellular phone batteries are quickly becoming popular among regular cell phone users due primarily to the light weight and portability. Li-Ion cellular phone batteries are recommended for medium to very heavy use.

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How can I make my battery last longer?

Most cellular phone batteries are Nickel-based and they should be broke in. This means you should fully charge and drain your new rechargeable battery at least 3 times before receiving maximum performance. It is important to exercise (completely charge and then discharge) Ni-CD batteries once a month and Ni-MH batteries every three months.

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Celltoys
2617 Montrose Ave
Abbotsford, BC  V2S 3T5

Phone:   1-866-235-8697
Fax:   1-604-556-3835

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